About different price at different time
A: Can I get partial refund if the phone becomes cheaper than what I paid before ?
B: I am sorry my friend but we cannot partial refund you for that situation . The price of the products depends on the whole market and that is out of our control . Our cost also changes due to the whole market price changing . We can give you free gifts for your next new order . Thanks for your understanding .
About sending free
A: Can you send me this phone free?
B: Thanks for your interesting in our products , but we cannot send it out without your payment , ask for your understanding .
About sealed box
A: Is the box sealed ?
B: The box is not sealed for we need to take out the phone for testing before we send it out .You can leave message in your order if you need sealed box.
About language setting
A: Can I set the phone in my language ?
B: You can leave message in your order for what language do you need for your phone , then we will set it for you before we send it out .
About phone storage
A: Why the storage of the phone is less than what I paid for ?
B: The phone system itself takes some storage of it , cache also takes storage , and that is why the storage you see may be less than what you paid for.
But please don’t worry, the phone is absolutely what you paid for in our store .
