Service Email: info@toptruly.com
HELLO.Dear customers of us .
welcome you visit our website and choice our produces to place an order .
but how to place an order and how to pay money ?
please step by step as below :
1.please send a E-mail to us :
info@toptruly.com
A.please let us know : which model you plan to place order and how many
units you plan to order ?
B.which freight company are you choice :EMS /UPS /DHL /FeDEX /TNT /
HK POST/Singapore post/china post/epost
C.Please give us your detail information : name/address/tel number /phone
number /postcode ..etc
2.when we receive your email of order , we fast check
your total cost include shipping cost for you , and send proforma-invoice
to you .this proforma-invoice include our bank account and western union ;
money gram detail .
3.you may choice
T/T ; western union ;moneygram , Payoneer, paypal (only no logo produces,cell phone can not pay by paypal ) to pay money .
A. T/T (BANK TRANSFER ) , Personal or company may pay money to our
company bank account , usually 2 ~3 business/working days money will go to our
account .when you paid money , please send the receipt paper picture to us or scan receipt paper to us.
B.you may pay us western union ,it is very fast only 10 minutes then ok.
When you finished paid money ,please give us your MTCN number and your
detail information .
4.usually when we get your money in the days ,we have to send out goods
and give your trace number ,you may check your goods trace online .
5.when you receive your goods package , （Check the appearance of the
package whether anyone has opened it, Check package weight）please double check every thing of your order , if you found any thing or differ . at once
let us know .
please .we do one year warranty for our CUSTOMERS .
2. About paypal:
becaue any brand reason , many Brand cell phones/headphones we reject paypal.
（PayPal fears infringement）， any no brand/logo or toptruly brand logo produces retail we accept paypal .
but customers need pay paypal fee, about 3.5%.
T/T INFORMATION FOR COMPANY ACCOUNT
(HK) 9/F, Tower A, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong
(HK)7/F KIN ON COMM BLDG 49-51 JERVOIS ST SHEUNG WAN HONGKONG SAR,CHINA
(CN)17F ZHONGSHEN BUILDING JINGTIAN ROAD FUTIAN DISTRICT SHENZHEN,GD,CN
E-MAIL:info@toptruly.com
WhatsApp:+852-6670-6235
Mobile phone: +852 5108 5606
HK TEL: 00852-5108 5606 Fax: 00852-5108 5606
