All TOPTRULY's warranty service products must not remove the warranty mark and screws without permission. Without the warranty mark and if you open the product without permission, you will lose the warranty service qualification.
this is for aliexpress only (wholesale buyer Not applicable ）:
1. You have 7 days to contact us and 30 days to return it from the date received. If the item is in
your possession more than 7 days, it will be considered used and WE WILL NOT ISSUEA REFUND OR REPLACEMENT
to you. There are NO EXCEPTIONS!
tracking number, specific reason for the return, and your order ID.
and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the
transaction from aliexpress. OR, you may choose to have a replacement.
this email your can get warranty office address.
1. 12 months Manufacturer’s limited Warranty for defective items (excluding items damaged and/or misused
4. Baseband burnout caused by software upgrade in non-WIFI state is not covered by warranty。
About our warranty:
warranty does not cover electrical or mechanical damage resulting from misuse or abuse, lack of reasonable care, damage due to force majeure or natural forces, or inadequate repairs performed by unauthorized service centers.
Batteries and wear of parts due to normal use are not covered by our warranty.
You agree to all of the above-listed policies upon ordering on TOPTRULY!
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important.
We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can
perform up your satisfaction.
(HK ADD)Room 1003, 10/F, Tower 1, Lippo Centre, 89 Queensway, Admiralty, Hong Kong, CHINA
(CN1 ADD)5F NiuLangQian Plaza,MingZhi Street,BaoAn District ,ShenZhen,GuangDong,China.
(CN2 ADD )17F ZHONGSHEN BUILDING JINGTIAN BEI ROAD FUTIAN DISTRICT SHENZHEN CHINA
TopTruly Electronic (HongKong) Limited (Registered in Hongkong)
ShenZhen TopTruly SQ TECH co.,ltd (Registered in Mainland China)
E-MAIL: firstname.lastname@example.org skype(TM): toptruly WhatsApp:+852-5108-5606
yahoo:toptruly MSN: email@example.com
Google talk : firstname.lastname@example.org
MOBILE PHONE: +852-5108-5606
HK TEL: +852-3588 8733/2152 7399 Fax:+852-3588 8717
ShenZhen TopTruly SQ TECH Co.,ltd